HR Recruiter at Agnext Technologies
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Agnext Technologies - Manager - Operations (4-6 yrs)
Job Description :
- Oversees operational systems, processes, while looking for opportunities of improvement or revision.
- Anticipates and tracks operational and tactical risks and providing strategic solutions.
- Manages day to day business of the operations department. Works with sales teams to help set and meet daily and quarterly goals.
- Plays a significant role in long-term planning, project status reporting, and implementing change control processes.
- Works closely with COO on other special planning and departmental projects.
- Oversees and reports weekly, monthly, quarterly, and annual metrics.
- Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values.
- Collaborates with transitions and onboarding team as needed.
- Raises and tracks issues and conflicts, remove barriers, resolve issues of medium complexity involving stakeholders and escalate to appropriate level when required.
- Oversee materials and inventory management
- Solicits and responds to feedback while gaining commitment and support.
- Supports back-office and firm-wide training programs, reinforcing tech and operations infrastructure between departments to ensure consistency and quality standards are met.
- Stays up to date on industry regulations, trends, and technology.
- Lead, motivate, and support a large team within a time-sensitive and demanding environment, including setup and implementation of career development plans for all direct reports and problem resolution.
Operations Manager Qualifications / Skills :
- Addressing operational concerns and issues, monitoring overall customer satisfaction
- Developing and implementing operational procedures and policies
- Excellent ability to delegate responsibilities while maintaining organizational control of branch operations,
- Excellent interpersonal communication and organizing skills to coordinate project activities
- Ability to communicate with others effectively
- Ability to conduct research for special projects, respond timely inquiries, and present written/ oral briefings
- Ability to work with details and time-sensitive issues
- Good decision-making skills and response to high-pressure situations
- Strong IT skills, including database management.
Education, Experience, and Licensing Requirements :
- Bachelor- s/Master's degree in Operations management, engineering. Minimum of four (4) years of recent overall project management experience
- Experience may be considered equivalent if experience demonstrated increased depth and breadth of responsibility