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02/07 Rashmi
Business Support Manager at Snaphunt Pte. Ltd.

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Assistant Engineer/Technician - IT Service Provider (2-5 yrs)

Anywhere in India/Multiple Locations Job Code: 42858

-Work in a company with a solid track record of performance

-Fantastic work culture

-Attractive Salary & Benefits

-Fostering a collaborative and supportive work environment.

Our client is a pioneer IT service provider based in Malaysia and a technical bridge between Korea and Malaysia. Our client is committed to providing simple but cost-effective Business Technology Solutions for your company.

The Job:

You will be responsible for :

- Escalating technical issues to the relevant parties when needed and following up till the issues are closed.

- Ensuring all standards and procedures are followed and maintained.

- Answering queries and resolving issue relating to usage of standard applications and IT services.

- Providing monthly help desk reports.

- Developing and applying mechanical designs to meet system specifications and operational requirements.

- Assisting with the qualification of the design by ensuring prototypes are built and tests are carried out.

- Delivering the technical product documentation to release the design for production.

- Ensuring effective and efficient maintenance services of electrical and field instruments and resolving any electrical and instrumentation issues.

- Ensuring electrical and instrument maintenance as per best practice, corporate policy and regulatory requirements.

- Acting as a first point of contact for complex repairs and working closely with vendors to address and resolve technical issues.

- Performing maintenance, overhaul and repair.

- Testing and validation of repair work to ensure quality.

Ideal Candidate:

- Possess a Degree/Diploma in Computer Science, Software Engineering, IT, Electrical, Electronic, Mechanical, or Mechatronics Engineering.Computer Science, Engineering or related field.

- Have at least 2 years experience, ideally within a Engineering or Helpdesk / Technical Support role.

- Have excellent communication and interpersonal skills.

- Highly goal driven and work well in fast paced environments

- Strong team player who can manage multiple stakeholders

- Adaptable and thrive in changing environments

- Ability to work in shifts and willing to undertake 30-60% travel.

- Proficiency in Microsoft Office and PC-based machine control systems.

Working Area:

Sanand, Ahmedabad, Gujarat.

Notes:

Local applicants are encouraged. PR or foreigner can apply, subject to company discretion if no suitable local candidates are available.

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