Business Support Manager at Snaphunt Pte. Ltd.
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Assistant Engineer/Technician - IT Service Provider (2-5 yrs)
-Work in a company with a solid track record of performance
-Fantastic work culture
-Attractive Salary & Benefits
-Fostering a collaborative and supportive work environment.
Our client is a pioneer IT service provider based in Malaysia and a technical bridge between Korea and Malaysia. Our client is committed to providing simple but cost-effective Business Technology Solutions for your company.
The Job:
You will be responsible for :
- Escalating technical issues to the relevant parties when needed and following up till the issues are closed.
- Ensuring all standards and procedures are followed and maintained.
- Answering queries and resolving issue relating to usage of standard applications and IT services.
- Providing monthly help desk reports.
- Developing and applying mechanical designs to meet system specifications and operational requirements.
- Assisting with the qualification of the design by ensuring prototypes are built and tests are carried out.
- Delivering the technical product documentation to release the design for production.
- Ensuring effective and efficient maintenance services of electrical and field instruments and resolving any electrical and instrumentation issues.
- Ensuring electrical and instrument maintenance as per best practice, corporate policy and regulatory requirements.
- Acting as a first point of contact for complex repairs and working closely with vendors to address and resolve technical issues.
- Performing maintenance, overhaul and repair.
- Testing and validation of repair work to ensure quality.
Ideal Candidate:
- Possess a Degree/Diploma in Computer Science, Software Engineering, IT, Electrical, Electronic, Mechanical, or Mechatronics Engineering.Computer Science, Engineering or related field.
- Have at least 2 years experience, ideally within a Engineering or Helpdesk / Technical Support role.
- Have excellent communication and interpersonal skills.
- Highly goal driven and work well in fast paced environments
- Strong team player who can manage multiple stakeholders
- Adaptable and thrive in changing environments
- Ability to work in shifts and willing to undertake 30-60% travel.
- Proficiency in Microsoft Office and PC-based machine control systems.
Working Area:
Sanand, Ahmedabad, Gujarat.
Notes:
Local applicants are encouraged. PR or foreigner can apply, subject to company discretion if no suitable local candidates are available.