HR at URRI HR INDIA PVT LTD
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Assistant Manager - Dealer System - Auto/IT Sector (10-20 yrs)
Job description:
Key Responsibilities:
- Onboarding Network Providers: Facilitate the onboarding process of LMNO (Local Mobile Network Operators) for connected car solutions.
- Network Platform Setup: Implement and configure network platforms, ensuring all necessary setups are completed accurately.
- Troubleshooting & RCA: Identify and resolve network issues, prepare Root Cause Analysis (RCA) reports for any identified problems.
- Network Performance Monitoring: Monitor network performance and security, ensuring optimal functionality and reliability.
- eSIM Activations: Work closely with network providers on eSIM activations and related activities.
- Network Audit Support: Collaborate with the team to support network audits, ensuring compliance with standards and regulations.
- Process Flow Preparation: Develop and maintain process flows for SIM activations, eSIM profiles, issue investigations, and escalation procedures.
- Regulatory Coordination: Coordinate with the Ministry of Communication to obtain necessary approvals and address regulatory changes or requirements.
- End-to-End Testing: Facilitate and manage end-to-end testing events for network-related confirmations and validations.
Key Competencies Required:
- Experience: Minimum of 11 to 13 years of work experience in telecommunication projects.
- Technical Skills: Hands-on experience with LMNO platforms, including validating APN, Customer ID, service plans, activations, billing, and invoicing.
- Contract Execution: Experience in procurement and import-related contract execution.
- Project Management: Proficient in schedule management and tracking throughout the project lifecycle.
- Stakeholder Management: Experience in managing stakeholders from different geographies.
- Inventory Management: Skilled in managing inventory for SIMs and technical equipment.
- Team Coordination: Proven ability to manage and coordinate cross-functional teams.
- Communication: Ability to prepare and present management updates effectively.
- Technical Proficiency: Proficient in MS Office tools, including Excel, Word, and PowerPoint.
Qualifications:
Educational Qualification: BE/B.Tech in a relevant field.
Experience: 10 to 19 years in a similar role, preferably in the auto industry or IT sector.
Language Proficiency: English
Candidate Criteria:
Gender: Male/Female
Age: 34 to 37 years
Notice Period: Immediate to within one month
Shift: General