Responsible will ensure Stock Management and Order Execution to all Businesses by working with CFAs / Depots to service orders - On Time & Complete.

- He will target to manage all stocking points with complete compliance to all Statutory, Regulatory and Other required GMP & Hygiene requirements.

- Team will optimize distribution cost across CFA / Depot network.

Primary Responsibilities :

Customer Service :

- Interact with sales team on day to day basis on issues related to services from CFA & Secondary Transport vendors.

- Interact with commercial team in resolution of errors faced by CFA team w.r.t to Sales Order upload, Credit blocks, banking instrument detachment, sales return accounting, invoice entry corrections etc.

- Interact with IT - System team for resolution of system errors faced by CFA.

- Interact with secondary transport team to ensure timely deliveries to customers.

- Resolution of customer issues & Increase Customer Contact.

Operation Controls :

- Intervene and facilitate smooth day to day operations of CFA affairs in liaison with all other functions.

- Monitoring, Review & Control of Ageing stocks, Damage/Leakages & Expiry of Products.

- Interact with sales team for timely liquidation of aging stocks - Raising 2nd level alert, Con Call discussion with RBMs and escalation to next level.

- Interact with operation team in getting adequate repacking material for damage stocks redressal.

- Get rates from CFA/ASM and forward proposal for liquidation of damage stocks as loose.

- Monitory regularly loose conversion recovery to sustain expected levels at CFAs.

Inventory Accuracy : Inventory Stock count accuracy of 99% for every month

Periodic depot audits : Stock, Legal, Commercial and report and identify reasons of variance and closure.

- Visit to all depots once a quarter & large depots once a month.

- Drive Depot improvement projects and enhance depot capabilities through visit feed backs & trainings.

- Secondary Transport coordination and ownership.

Compliances :

- To look after Legal Compliances of Depots. (FSSAI, CFA Agreements & Other Licenses related to CFA) for the region.

- Ensure all statutory licenses are available at the depot and same are updated and displayed.

- Highlight to HO team about renewals of agreements / licenses

- Resolving CFA Audit Issues raised by Commercial & 3P Audit agencies.

Cost & CEP :

- Approvals on CFA spends as per agreed COA.

- Monthly CFA/Secondary Bill certification and follow-up with HO/Finance for bill payment settlement.

- Preparation of all base proposal for the depots for approval from HO.

- Quarterly NDC Closure for each CFA/Secondary Transport partners.

- Identify Cost saving opportunities & drive regional cost saving programs.

- Do market survey for secondary freight rates and share the same with secondary team for timely correction and cost benefits

Customer Order Management & Service:

- Track & Improve Customer Order Service Level - Explore how to capture this

- Customer Service Level (captured through quarterly surveys) - 80%

- Monthly Meeting with ASMs and DIO / CFA teams

Inventory Management:

- Zero expiry of stocks at warehouse.

- Maintain products "To be Repacked" below 0.5% of the Monthly Closing Stocks.

- Maintain damage products "To be sold in loose form or processed" below 0.5% of the Monthly Closing Stocks.

- Stock at Warehouse more than 3 months old - 0.5 % of Monthly Closing Stocks

- 99% Inventory Accuracy

Leakage/ Damage Reduction:

- On-time replenishment of CLDs to Distributors - within 7 days from request

- Reduction in damage/leakage while storage at Depot - Improving Trend

- Improve recovery % to - 75% during conversion of damage to loose.

Salary range: 6 - 10 LPA

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.