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14/09 Anil Kaura
Manager HR at Big Worth

Views:211 Applications:11 Rec. Actions:Recruiter Actions:5

Big Worth - Project Manager - Fabric Inspection/Laundry Operations (5-6 yrs)

Mumbai Job Code: 20690

Job Description :

Job Purpose :

- To inspects spots and ensure doable garments are collected from the customers.

- To manage the delivery and collection of garments from the customer.

About Big Laundry :

-, a Butterfly initiative, has been conceptualized to bring to your doorstep laundry services at the click of a button.

- Our vision is to give our customers a hassle-free, never before laundry service experience.

- Without having to step out or look for laundries or drycleaners.

- The company has excellent Quality, Customer service and Care team focused on a mission to solve customers- laundry and dry cleaning problems.

Strengths :

- We offer a relatively new, door-to-door service for dry cleaning, and laundry, providing another choice for customers.

- We provide quick and convenient service in order to save the customer's time.

- Big Laundry provides the following services for customers with free home pick-up and delivery in Chennai, Bengaluru, Pondicherry, Erode, Madurai, Coimbatore, Cochin and Vellore.

- Dry cleaning

- Laundry for personal clothes and large items such as blankets, duvets, curtains, etc.

Primary duties and responsibilities :

- Travel with the logistics staffs to inspect stains and collect doable garments. Advice and address customer's issues and queries related to the garment.

- Maintain a high level of professionalism when interacting with customers.

- Ensure garments are collected as per the company's expected standard

- Determine spotting procedures on the basis of the type of fabric and nature of the stain

- MIS updating

- Perform other duties as and when assigned

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