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05/08 Stuti Bhatt
Assistant Manager - HR at Radhakrishna Foodland Pvt Ltd.

Views:369 Applications:50 Rec. Actions:Recruiter Actions:4

Client Account & Planning Manager (3-4 yrs)

Gurgaon/Gurugram Job Code: 20090

Job description : 

- The role holder is responsible for maintaining daily working relationship with client operations, supply chain and planning team. 

- Responsible for daily fulfillment planning and coordinating with the control center and logistics team to ensure fulfillment to clients locations.

Major Roles & Responsibilities :

- Understanding the current inventory control and replenishment process Suggest improvements

- Following the cycle time for the inventory replenishment process

- Manage variability in demand and ensure stock levels are adequately maintained

- Work closely with clients supply chain, planning and operations team for the monthly, weekly and daily plans

- Manage any customer complaints and resolve them through coordinating with the central teams

- Escalate to Regional Heads and Seniors any foreseeable concerns from the client

- Prepare reports/ presentation and attend the monthly reviews with client

- Conduct monthly demand planning for the client locations

- Ensure highest level of demand planning accuracy, Ontime, Case Fill rates, Order Fill rates, SIFOT, order accuracy, customer satisfaction and related parameters

- Coordinate with the order management team to ensure daily orders are been processed on a timely manner and as per schedule

- Coordinate with the supply planner to ensure that the purchase orders are been raised on the suppliers as per the requirement

- Coordinate with the distribution centers to ensure inventory norms are been met at the distribution centers

- Coordinate with the central control tower and the logistics team on the status of vehicle placement and delivery times

- Coordinate with client, order management and logistics team to service any emergency requirements

- Coordinate with 3rd Party service provider for timely information sharing

- Ensure bills are raised on time and payments are received on time

- Prepare and hold the daily, weekly and monthly reports

Skills & Competencies we are looking for :

- Customer-centric

- Communication skills (story-telling)

- Planning skills

- Team management and coordination skills

- Working knowledge in MS Office applications

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