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11/05 Daisy
HR at Shivoham infotech

Views:268 Applications:21 Rec. Actions:Recruiter Actions:4

Desktop Engineer (1-5 yrs)

Bangalore Job Code: 27484

Opening for Desktop Engineer- Only Male

Location : Bangalore

Qualification : Diploma/Graduate

Job Description :

1. Assist Staff with the Installation, configuration, and ongoing usability of Desktop computers, peripheral Equipment & software

2. Works with vendor support contacts to resolve Technical problems with Desktop computing software & Equipment

3. Ability to resolve the issue over phone & through Remote desktop tool such as WinVNC,RDP Etc.

4. Speaking with end user & understand the exact nature of issue over call

5. Provide the RCA of the call & Record the incident or issue in Daily call report excel file

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