Recruitment Consultant at Lumnary Hire
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Electrical Engineer (4-7 yrs)
Job description
Title - Electrical Engineer
Location - Delhi
Duration - Full Time role
Key Responsibilities :
- Provide high-level technical service and support during equipment installations and servicing.
- Coordinate with the Sales Team for customer complaints, sales opportunities, and parts sales.
- Develop customer support standards, improving response time and managing service operational costs.
- Comprehend project requirements and propose technical solutions in line with industry standards and company guidelines.
- Analyze electrical machinery and systems, optimizing their performance through application installation.
- Efficiently configure application settings to meet customer job requirements.
- Minimize downtime and disruption during service assignments.
- Ensure project completion within specified timelines through job scheduling and planning.
- Effectively organize and use tools, adhering to corporate guidelines.
- Execute Preventive Maintenance (PPM) activities as scheduled.
- Continuously adapt to different service assignments, enhancing problem-solving and technical skills.
- Maintain detailed service reports throughout the process.
- Recommend spare parts for optimal performance and cost-efficiency.
- Follow testing procedures to validate electrical system quality and reliability.
- Document work comprehensively, recording project details accurately.
- Timely escalate service issues and work towards logical resolutions.
- Promote service contracts, monitor warranty machines, and offer renewals for Annual Maintenance Contracts (AMCs).
- Share knowledge within the Service department to enhance expertise.
- Apply cost control concepts and take ownership of company assets.
- Gather market information for decision-making and service/product improvement.
Desired Profile :
1. Diploma/ B.E./B. Tech in Electrical Engineering is preferrable.
2. Relevant work experience of 4 to 8 years in Graphic Art Industry especially in servicing of Printing equipment will be an added advantage.
3. Candidates with a very good knowledge of handling electrical requirements of offset/sheetfed/large format printing machineries are preferred.
4. Good business communication in English is mandatory.
5. Willing to travel extensively.