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16/11 Malvika Awasthi
HR at Energos Technologies Pvt Ltd

Views:1291 Applications:227 Rec. Actions:Recruiter Actions:124

Energos Technologies - Field Service Engineer (1-3 yrs)

Mumbai Job Code: 21443

Responsibilities and Duties :


- Provide on-site installation, validation and commissioning of instruments 


- Perform hands-on on-site troubleshooting, service and repairs 


- Provide high level technical support to external customers at their location 


- Provide on-site training to the customers 


- Interface with cross functional work teams such as field applications, customer support/services, product management, manufacturing and marketing/sales 


- Develop Service technical documentation 


- Create and maintain service information in the company enterprise database 


- Timely and professionally handle field service calls and issues arising from the field service visits, triage with field applications scientists as appropriate 


- Timely complete and submit all required paperwork 


- Communicate with the customer to ensure satisfaction and implement any necessary corrective actions - Misc. other duties commensurate with the capabilities of a Field Service Engineer - IOT Panel Installation

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