HR at Energos Technologies Pvt Ltd
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Energos Technologies - Technical Support Engineer - Electronic Security (0-1 yrs)
Job Summary : Require a qualified personnel at customer front
Responsibilities and Duties :
- Able to complete the work within TAT
- Should be flexible to do work.
- Ability to understand customer queries.
- Should be polite while talking to customers
- Timely response to customer
- Should be able to work on field as well.
- Able to handle Vendors in terms of technical part.
- Handling Team, supporting customer care for closing ticket online.
- Technical Support to customer on calls and emails.
- Maintaining reports, and need to follow escalation.
- Technical background person
- Technical knowledge on electronics security system and basic knowledge on electrical
Required Experience, Skills and Qualifications :
- Good communication
- Good listening capability
- Able to communicate on emails
Educational Qualifications : Graduate