Basic Information :

Position Title: Zone Incharge

Department : Maintenance Section 

Reporting To: Team leader

No. of Direct Reports 5 to 8

Job Purpose :

- This role holder is responsible for all the technical (maintenance/ repair) activities of elevators, escalators, travellators & dumbwaiters under his portfolio in compliance with overall objectives of ESKAY Elevators. This role is also responsible for day-to-day operation activities at site and ensuring zero incidents and with zero or minimum break downs & customer complaints.

Key Responsibilities :

Core Responsibilities :

Maintenance Planning :

- Elevators & escalators under portfolio should run with zero incidents and with zero or minimum break downs.

- Ensure that break downs are attended to efficiently and effectively.

- Inspect and verify implementation of planned preventive maintenance.

- Planning and execution of repair works for specific projects under maintenance and pre-maintenance repairs.

- Planning and advising manpower requirements well in time to Manager

- Conduct Yearly Equipment Survey's, Cross Audit's, Safety patrol, Joint Inspections.

- Co-ordination with service sales department on pre-maintenance surveys, refurbishing of units under maintenance and cost estimation of the same.

- Attending in co-ordination with service sales department for any site meeting with clients as and when required.

- Organizing and conducting field education programme for maintenance technicians.

- Supervision of maintenance works and Safety of personnel at the job sites.

- Responsible for planning & ordering the requirement of spare parts well in time to the stores.

- Handling of any other special assignment discussed and given time to time.

- Support QC & HSE department to implement suggestions.

- To ensure implementation of corrective and preventive action plan based on monthly statistical report of call-backs.

- Responsible for final inspection and co-ordination with Installation Dept. before taking over.

- Responsible for reporting / identifying any non-conformance related to product.

- Identifying the Training Need Analysis (TNA) for the technicians and facilitating and conducting the trainings

- Elevators & escalators under portfolio should run with zero or minimum breakdowns.

- Support QC & HSE department to implement suggestions.

Health, Safety and Environment :

- Support HSE efforts of the department and ensure implementation of HSE Management

- Systems and other local standards.

- Actively participate in area safety meetings and review issues and progress

- Ensure the issues identified in the Risk Assessment (JHA) process are mitigated or controlled in accordance with assigned responsibilities and schedules.

- Participate and facilitate participation of employees in the department in HSE training and TBT as per plan.

- Conduct Safety patrol/ inspection/audit as per assigned quota and ensure completion of corrective actions within target completion date.

- Ensure engineers conduct Safety patrol and complete corrective actions within target completion dates.

Minimum Qualifications, Experience, Skills & Competencies :

Qualifications : Diploma in engineering

Years of Experience : Relevant experience of 4 years and above

Job Specific Skills : Strong maintenance systems knowledge.

- Strong customer orientation & relation building skills.

Language Skills : Fluent in oral and written Communication