1. Inventory & Stock Management:

- Oversee inventory control, ensuring accurate tracking of stock, managing reordering, and minimizing stockouts or overstocking of components.

- Ensure that all parts (automotive, tractor, sensor, marine) are properly catalogued and stored according to company guidelines.

- Perform regular inventory audits and stock rotation to ensure that older items are sold first.

- Coordinate with suppliers to ensure timely replenishment and resolve supply chain issues.

2. Customer Service & Support:

- Provide expert advice and guidance to customers on automotive, tractor, sensor, and marine components.

- Resolve customer issues related to product quality, returns, and exchanges as per company policies.

- Train staff to deliver high-quality customer service and ensure they are knowledgeable about the products.

- Foster a customer-centric environment and create strategies to improve customer satisfaction.

3. Team Leadership & Staff Management:

- Lead, train, and motivate a team of store associates, ensuring they meet performance expectations.

- Conduct performance reviews, provide feedback, and implement development plans for staff.

- Manage staff schedules and ensure adequate coverage during peak hours.

- Promote a positive, productive work environment with a focus on teamwork and collaboration.

4. Store Operations:

- Oversee the day-to-day operations of the store, ensuring smooth functioning of the store's processes.

- Ensure that all store activities comply with company policies, health, and safety regulations.

- Monitor store cleanliness, product displays, and layout to ensure an optimal shopping experience.

- Manage point-of-sale (POS) systems and ensure smooth billing and transaction processing.

5. Marketing & Promotions:

- Collaborate with marketing teams to launch promotional campaigns and increase brand visibility.

- Utilize local advertising and digital channels to attract new customers.

- Develop in-store promotions to drive sales of key products and seasonal items.

- Implement loyalty programs to retain customers and encourage repeat business.

6. Financial Management & Reporting:

- Monitor store financial performance, including sales, expenses, and profitability.

- Control costs associated with inventory, labor, and store operations.

- Prepare daily, weekly, and monthly sales and inventory reports for senior management.

- Implement strategies to improve the store's financial performance and achieve budgeted goals.

7. Health, Safety & Compliance:

- Ensure the store complies with all relevant health, safety, and environmental regulations.

- Implement safety protocols for handling and storage of components, especially those that are hazardous or heavy.

- Ensure staff are properly trained on safety procedures, particularly for the handling of automotive, tractor, sensor, and marine parts.

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