1. Position Description 

Role/Position Title : General Manager- Operations, Electronics Instruments

- Cadre / Level / Grade GM

Department/Function : Operations 

Region/ City : Mahape,Navi Mumbai

Country INDIA Product Division(s) Instruments

2. Position Summary :

Primary Objectives include :

- Manage the complete Instruments manufacturing activity

- Production of 3 facilities : 50 Cr

- Employee Strength :90+

- Improve profitability of operations through productivity increase, automation & cost reduction.

- Streamline operations by making processes system dependent and person independent.

- Continuous product and process quality improvement

- The complete operations will report to you. You will be responsible for production, planning, stores, quality management, reporting and data analysis, general management including but not limited to HR & admin of these departments, forming & designing of SOPs and strategies, etc. There will be 7 direct reportees and 4 with a dotted line of reporting.

Production/Manufacturing :

- Oversee day to day production activities for planning & execution

- Design and monitor productivity improvement plan for each division

- Manage workflow of complex production processes for all Electronics products

- Preventive maintenance of plant and machinery

- Ensure compliance to safety requirements and regulations for all factory operations

- Manage Service department and related activities eg : after sales support, customer complaints, etc

Planning & Organizing :

- Coordinate and plan operations for meeting deadlines on production schedules and material availability.

- Work closely with Presales (Commercial) & Procurement /Purchase for ensuring timely deliveries of manufactured products.

- Maintain stock levels of critical raw material and Semi-finished goods for various products

- Proper deployment of resources (Manpower & Material) as per sales order / Job order

- Coordination with Design department for rapid introduction of new products

Quality Management :

- Focus on quality systems implementation and improvement

- Improve yield by reducing quality rejections

- Reducing wastages by eliminating rework

- Prioritize and ensure timely delivery to customers as per orders

- Handling customer complaints and resolving repetitive issues through CAPA

- Effectively implement various techniques for quality improvements

- Implementation of quality standards on ongoing basis

Analytics :

- Analyze production data / project execution and optimize for efficiency.

- Collate and study various financials viz., manpower budget, overtime costs, material costs, consumables, for cost optimization.

- Submit Monthly / quarterly / annual reports on various metrics pertaining to productivity, absenteeism, Customer complaints, etc

General management :

- Manpower planning and hiring. Take measures to control absenteeism & attrition.

- Training, upgradation and evaluation of team

- Submission of review of team goals on a Monthly / Annual basis.

- Enhance skills of core team members on new procedures & practices by imparting inhouse on-job training & learning opportunities.

- Designing of SOPs for smoother operations

3. Overall Job Responsibilities :

Key Responsibility Area (KRA) Key Performance Indicator (KPI) Weigh tage

1. Production/ Manufacturing/Project execution

- Execution of orders as per plans 30%

2. Planning & Organizing Meeting deadlines as per schedule

Resource utilization : 20%

3. Quality Management, Inventory and Deliveries

- Reduction in rejections/Rework

- Maintaining stock level

Timely Delivery as per schedule : 20%

4. Strategy and Management Implement best practices and drive improvements through kaize - 10%

5. Reports and MIS Weekly, Monthly and Annual reporting to Management - 10%

6 General management Develop Internal team Member

- Facilitate Inter-departmental trainings - 10%