Job Title: General Manager - Operations

Department: Operations

Location: Goa (Corlim Industrial Estate)

Reports To: Board of Directors

Role Summary:

The General Manager - Operations will be responsible for leading and managing the overall production function of an elastic manufacturing plant in Goa. This role involves ensuring efficient, timely, and cost-effective production while maintaining high standards of quality, safety, and compliance. The incumbent will drive continuous improvement, optimize resource utilization, and align operational activities with organizational goals.

Key Responsibilities:

1. Production Planning & Execution

Develop and oversee daily, weekly, and long-term production schedules to meet targets and delivery timelines.

Coordinate with Supply Chain, Maintenance, and Quality teams to ensure seamless production flow.

Monitor real-time KPIs and implement immediate corrective actions to resolve deviations.

2. Capacity Utilization & Productivity

Optimize plant capacity, manpower, and material usage for maximum output.

Lead initiatives to enhance machine efficiency, minimize downtime, and remove production bottlenecks.

Implement lean manufacturing practices to improve overall productivity.

3. Quality Control & Compliance

Ensure adherence to product quality specifications and standards.

Collaborate with QA and Technical teams to resolve quality issues and customer concerns.

Maintain strict compliance with SOPs, audits, and statutory regulations.

4. Cost Optimization

Monitor production costs and identify opportunities to reduce wastage and operational expenses.

Drive cost-reduction projects through process improvement and resource optimization.

Track cost per unit and implement strategies to improve cost efficiency.

5. Team Management & Development

Lead and mentor production supervisors, line managers, and shop-floor personnel.

Define roles, set KPIs, and conduct performance reviews.

Promote a culture of learning through regular training, skill enhancement, and safety awareness programs.

6. Safety, Health & Environment

Ensure strict adherence to safety policies and statutory norms.

Conduct safety audits, risk assessments, and drills periodically.

Oversee environmental compliance related to waste management and energy conservation.

7. Reporting & Continuous Improvement

Maintain and present daily, weekly, and monthly production reports highlighting key performance metrics.

Participate in management reviews and provide data-driven insights.

Recommend and implement improvement plans based on performance trends.

Qualifications & Experience

Education: Degree in Mechanical, Textile, or Industrial Engineering (Postgraduate qualification preferred).

Experience: 12- 15 years in production/manufacturing, including at least 5 years in a senior operational leadership role.

Industry Background: Preferred experience in Elastic/Narrow Fabric, Textile, Garment, or Process Manufacturing industries.

Key Skills & Competencies:

- Strong expertise in production planning and operations management.

- Proven leadership and people management skills.

- Proficiency in Lean Manufacturing, 5S, Kaizen, and TPM methodologies.

- Analytical thinker with excellent problem-solving capabilities.

- Working knowledge of ERP systems (SAP, Oracle, etc.).

- Strong commitment to quality, safety, and compliance standards.