Qualification: Engineering + MBA with 15 years- experience in manufacturing organisation with workforce of minimum 100.

Roles & Responsibilities :

- Lead plant Quality Organisation across multiple plant to drive quality objectives of incoming goods, in-process and Finished goods quality.Drive a culture of excellence & establish quality management metrics & dash board.

- Ability to work cross-functionally & drive commitment to deliver customer expectation on quality.

- Implement & sustain integrated quality management systems.

- Work aggressively towards reducing Cost of Poor Quality

- Handling and resolving customer complaints by prudence, referring technical papers, patents, related web journals, SPC tools & fully understanding the customer requirements & applications.

- People management: Analyse business process information & working with healthy atmosphere

- Carry Process & Quality audits for all plants at desired frequency to ensure 100% compliance.

- Drive and implement improvement program towards First Time Right / wastage / scrap / rejections / consumption of material as per business targets.

- Drive and implement best practices in manufacturing process.

- Monitoring and owning the customer response management.

- Train employees on quality, manufacturing excellence and company policies.

- Responsible for Quality Health index improvement.

- Drive six sigma for process and quality improvement.

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