Location: Mumbai

Experience: 20+ Yrs

Qualification: Diploma / B.E. / B. Tech - Mechanical / Metallurgy

Job Purpose:

To lead and manage the entire Quality Assurance & Quality Control function of the Wire Drawing Plant, ensuring consistent product quality, compliance with customer specifications, statutory standards, and continuous improvement in quality systems and processes.

Key Responsibilities:

1. Quality Management System (QMS)

- Develop, implement, and sustain QMS in line with ISO standards.

- Ensure compliance with ISO 9001, ISO 14001, and other applicable standards.

- Lead internal and external audits and ensure timely closure of non-conformities.

- Establish SOPs, control plans, and quality documentation systems.

2. Incoming & In-Process Quality Control

- Ensure quality inspection of raw materials (Wire Rods, Lubricants, Chemicals).

- Monitor in-process inspection at critical stages of wire drawing.

- Implement statistical process control (SPC) and process capability studies.

- Ensure control of parameters like tensile strength, elongation, diameter tolerance, surface finish, coating thickness, etc.

3. Final Inspection & Dispatch Quality

- Approve final inspection reports before dispatch.

- Ensure adherence to customer-specific standards and regulatory requirements.

- Monitor rejection rates and implement corrective actions.

4. Customer Quality & Complaint Handling

- Lead root cause analysis (RCA) for customer complaints using tools like 8D, Fishbone, Why-Why.

- Coordinate with production and maintenance teams for corrective and preventive actions.

- Ensure timely response and closure of customer complaints.

- Participate in customer audits and technical discussions.

5. Laboratory & Testing Management

- Oversee mechanical and chemical testing labs.

- Ensure calibration of testing instruments and compliance with NABL (if applicable).

- Validate test results for tensile testing, microstructure analysis, coating tests, etc.

6. Process Improvement & Cost Reduction

- Drive Six Sigma / Lean initiatives for defect reduction.