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07/12 Saachi Satyaarth
HR Manager at 32nd

Views:226 Applications:8 Rec. Actions:Recruiter Actions:2

Housekeeping Manager (5-10 yrs)

Gurgaon/Gurugram Job Code: 30000

Job Description :

- Inspect work performed to ensure that it meets specifications and established standards.

- Ensure the upkeep of the establishment as per set SOP.

- To make plans/ schedules and inspect/assigns work to subordinate supervisors and/or teams.

- Conduct regular briefing for ground staff.

- Ensure discipline, proper attire and etiquette in subordinate staff.

- Vendor management, regular meeting with respective vendors for resolution of related issues.

- Implementation of all standard operating procedures at site to ensure smooth operations.

- Ensure closure of complaints about services and equipment and take corrective action.

- Maintain required records of work hours, budgets, and other information.

- Regular/ frequent rounds to be taken to inspect and evaluate the physical condition of facilities to determine the type of work required.

- Check and maintain equipment to ensure that it is in working order.

- Brief and de-brief all supervisory staff.

- Monitor all cleaning activity, ensure it is done as per set SOP, in order to maintain premises in best possible way and to enhance the lifespan of equipment.

- Conduct training on regular basis for work policies and procedures.

- Maintain inventory of consumable stock to ensure that supplies and other equipment are available in adequate amount.

- Select and order or purchase new equipment, supplies, or furnishings.

- Recommend changes that could improve services and increase operational efficiency.

- Perform financial tasks, such as estimating costs and preparing/managing budgets

- Plan & arrange for change in beautification of certain areas every quarterly and for festivals & events.

- Establish and maintain seamless co-ordination & co-operation with all departments to ensure maximum cooperation, productivity, morale and guest service.

- Provide effective support to the team to enable them to provide a range of effective and efficient services.

Qualifications :

- A Degree / Diploma in hotel management / hospitality

- Minimum 5-7 years of work experience in housekeeping operations of a luxury establishment

- Effective communication skills and knowledge of processes for providing customer service.

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