REQUIRED SKILLS AND QUALIFICATION

Qualification: BE/ Any Equivalent Graduate

Key Skills: CCNA certification

Knowledge of Hardware / Software Installation, Networking Products, IP Addressing.

Knowledge of ICT solutions like CCTV, IP Telecom, AV Solutions

Knowledge of PC / cloud Server / cloud Storage devices configuration, remote host connectivity

Upto date Knowledge of the latest IT and Software Trends

Ability to work under Critical time

Strong Communication Skills

DESIRED CANDIDATE PROFILE

1 Manage & Monitor Surger's computer systems, including software, hardware and networks.

2 Installation of MS office, User id creation for ERP and ERP software installation, Anti-virus installation, Adobe Acrobat Reader, Win RAR app installation and any other applications needed for user specific to be installed

3 Create new hard disk partitions and user defined separate document folder under the username - xxxxx document- in specified drive to store all the documents. Create file path/location in MS office applications to save all documents in that file user document folder

4 Support all employees on any issues pertaining to their laptops as and when the issues are brought to notice, it can be hardware or software issue

5 Update HR team on the status of these service calls and define timelines for completion of task. Same need to be updated in ERP

6 Take data backup of employees who exit the organization and format their laptops so that it is ready for another new/existing user to use

7 Have data of all IT equipment of Resurgent office (all branches) for Make / Model / Serial# / MAC id / Warranty status etc. and share it with HR team. Same details need to be updated in ERP

8 Configuration of new laptops and old laptops (given to new employees or users)

9 To research, diagnose, troubleshoot, and resolve issues in an accurate and timely manner

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.