Job Description :

Role : Assistant Manager

Department: Workplace Services

Grade : A6 -1 Location: Corporate

Education: Graduate / Post Graduate

Experience: 4 -6 Years

Summary :

Provide administrative support & services to ensure effective and efficient operations.

Key Responsibilities :

Statutory Compliance :

- Ensure adherence to Statutory Compliances under Electrical Inspectorate, Pollution Control Board, labor Inspectors & queries, notices etc.,

Vendor Management :

- Execute & Monitor the SLAs/Rate Contracts/Agreements of all the Service Providers. Periodically review the Vendor Services.

- Co-coordinate with Procurement Team for all the procurement requirements

- Identify and build stable vendor relationships and ensure continuity of the relationships

- Build a pipeline of vendors for future requirements and as back up

- Ensure adherence to the quality & standards as per the agreement

Infrastructure Services :

- Coordinate with Interior Designer, Project Management Team in the Infrastructure work

- Co-ordinate with Landlord / Developers on Base Building Infrastructure like Chiller, Power Panels, Transformers, Lifts, STP Unit, Generators are in good/working condition.

- Ensure 24/7, 100% uptime on UPS, Power, Power Back & AC supply & other technical services in Corporate Office.

- Addressing unforeseen incidents like flooding, long duration power failures from the Power corporation etc.,

- Ensure Repair & Maintenance, Civil & Carpentry (Infra related). Coordinate with Landlords for the repair & maintenances work.

- Ensure ergonomically suited comfortable seating area, workstations are provided & achieve maximum internal customer satisfaction.

- Oversee Building Management System & ensure the BMS system in working condition. Achieve 80% of employee satisfaction on Air conditioning.

Workplace Management :

- Incident Management/Disaster Recovery plan & support in Investigation processes.

- Periodic Review of EHS (Environment Health & Safety) & improve Security Policy & Procedures. Conducting Fire Drill, maintain first aid kits & update emergency contact numbers

Assets Management :

- Ensure annual maintenance contract renewal & taking care of good health of all the critical equipments

People Management :

- Address technical related helpdesk queries. Monitor efficiency of the team & manage contract employees to support business.

- Groom & motivate facilities management contract employees & on site contractor welfare.

Key Result Areas ( Kras) Competencies :

- Knowledge Functional Managerial

- Cost Effectiveness

- Process Adherence

- People Safety

- Ensuring Safety, Health and Hygiene is maintained at work place

- Internal Customer Satisfaction

Ensuring to scale high on Internal Customer Satisfaction :

- Statutory Compliances

- Financial Analysis

- Service Knowledge

- Internal Customer Service - Negotiation Skills

- Interpersonal Skills

- Analytical Skills

- Vendor Management

Time Management - Execution Excellence :

- Result Orientation

- Collaboration

- Managing people and performance

Minimum Salary : 7 LPA

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