Position Name - Lead Quality Control

Location - Okhla

Experience Range - 4+ Years

Industry - Any

Work Mode - WFO

Gender Preference (Any)

Roles & Responsibilities

- Quality Strategy & Governance

- Define and implement end-to-end quality control frameworks across sourcing, manufacturing, and fulfillment

- Establish quality standards, SOPs, and inspection protocols for raw materials, finished goods, and packaging

- Act as the custodian of brand quality and consumer safety

- Manufacturing & Vendor Quality

- Audit and approve contract manufacturers, suppliers, and packaging vendors

- Ensure adherence to quality specifications, batch consistency, and hygiene standards

- Drive CAPA (Corrective & Preventive Actions) for quality deviations

- Product Development & Launch Support

- Partner with R&D, procurement, and supply chain teams during NPD and relaunches

- Validate formulations, packaging, labeling, and shelf-life studies

- Approve pilot batches and scale-up readiness

- Regulatory & Compliance Management

- Ensure compliance with FSSAI / BIS / CDSCO / Legal Metrology / Labelling norms (as applicable to category)

- Manage product registrations, renewals, and documentation

- Coordinate with external labs, auditors, and regulatory bodies

- In-Process & Post-Market Quality

- Monitor in-process checks, final QC, and pre-dispatch inspections

- Track and analyze customer complaints, returns, and marketplace quality metrics

- Lead root cause analysis and corrective actions

- Systems, Documentation & Audits

- Maintain quality documentation including COAs, MSDS, SOPs, batch records, and test reports

- Lead internal and external audits

- Drive quality dashboards and reporting for leadership reviews

- Team Leadership

- Build and mentor a quality control team

- Train cross-functional teams on quality awareness and compliance