Manager/Deputy Manager - Project Management (8-10 yrs)
Job Description :
- To ensure overall fulfilment of Customer Orders/ Contracts & their objectives for increased customer Satisfaction.
- Support the OTC process excellence and strive for improvements inside and outside of Project Management by an entire lessons learned approach.
- 8 to 10+ years of professional Projects Management experience with excellent written and verbal communication skills.
- Communicate within and across teams and can lead, keep track of and prioritize between multiple projects.
- Engineering Degree (Mechanical) is must and MBA is added advantage.
- Ensure the Customer Satisfaction by assuring flawless execution of Customer Orders & seamless communication with Customers during OTC phase.
- Keep project targets in terms of projects lead time, product scope, cost and quality.
- Orchestrating order related activities across all functions and taking over the functional lead of temporary dedicated team members.
- Drive value for the Projects and mitigate risks by conducting a professional claim management.
- During order processing from receipt of order to completion of the contractually agreed scope of delivery.
- Lead and coordinate OTC projects according to OTC process and process SOPs.
- Ensure Projects reach their economic, time and quality objectives, including customer satisfaction
- Orchestration of all order-related activities across all functional areas for projects objectives.
- Signing of contractual documents (e.g. order confirmations, sub-sequent offers) within the defined limits
- Lead regular internal communication & maintain project alignment with project team via OTC tools - Open tasks-, Project status report, project plans, Projects Information system.
- Ensure regular communication with the customer on Project status, Project deliverables, Project changes, Customer acceptance for changed schedules.
- Clarification of technical details, customer changes to the scope delivery and / or technical Specifications report deviations, etc. independently with customers with the support of the specialist departments
- Independent development and negotiation of sub-sequent offers (technical & commercial) with the support of the specialist departments
- Lead change management of technical or delivery schedule changes (triggered either from internal and external source)
- Maintaining and regular reporting of Project KPIs (POT, OTIF, Financial deviations) and hold defined gate reviews.
- Regular project escalation (follow escalation and communication rules)
- Own OTC project documentation and maintain project information repository.
- Ensure Sales Orders data quality in NAVISION
- Maintain Projects data in Project Management tools (e.g. Promise)
- Conduct internal and external meetings, Shop floor management reviews / create reports.
- Organize & support Customers visits in the course of inspections, meetings, etc.
- Independent claim management to avoid or protect against customer claims
- Support/align with the Commercial Manager in dealing with the topics of commercial order processing, e.g. Shipping planning, invoicing, reminders, penalties for delays, etc.
- Deal & manage with different interests of stake holders ( Customers - Sales - Engineering - Operations )
- To keep transparency between data's in the systems - ERP- project plans from MS projects are two independent systems