About Moove:

- Moove is on a mission to make the world more productive and successful by redefining access to auto finance and vehicle ownership. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on- demand mobility marketplaces. By doing so, Moove is creating sustainable jobs for entrepreneurs in the mobility sector.

About the Role:

- City Fleet Manager, who will be charged with monitoring, supporting, and resolving
drivers issues within our Operations team and be a representative and ambassador for the team across the company as well as to external stakeholders.

What youll be doing:

- Managing the strategy for and execution of driver lifecycle events from sourcing to offboarding

- Building and managing a team to build processes for and manage driver lifecycle and performance

- Handling escalations and managing conflict resolutions with our customers

- Planning, processing, and executing approved vehicle purchases through our partner OEMs.

- Ensuring fleet operations are in compliance with local and state rules and regulations.

- Finding ways to cut costs and maximise profits.

- Supporting operational driver safety and compliance

- Contributing to the budgeting process from a Fleet Operations perspective.

- Liaising with peers within the region & company to share knowledge and optimise operations.

- Monitoring driver behaviour and ensuring a high level of customer service.

- Analysing data to increase business operational efficiency.

- Lead deployment and quality of supply chain (i.e. Moove Driver-partners)

- Collaborate with marketing teams to initiate creative local strategies and user growth campaigns

- Recommend improvements to the product models to ensure that products are affordable and attractive to our driver partners

- Focus the team on ensuring DPs hit their KPIs

- Set team KPIs

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