Job Summary

Key focus Areas for the role are responsible for utilizing your extensive skills, knowledge and understanding of a national business to proactively plan and forecast potential risks and leverage opportunities to offer solutions to achieve efficient and effective operational strategies.

Job Description :

- Manage the operations for our ValSHIP business, which includes door-to-door transportation services of valuable and precious cargo shipments across India.

- Ensure implementation and operationalizing of our Transportation Management System (TMS - Mercury) at all branches and for all shipments.

- Coordinate with Company's IT team for Mercury application enhancements arising out of field operations- requirements from time-to-time.

- Being the focal person for ensuring proper Customer on-boarding and Mercury Master updation for Customer code as well as applicable Rate master updation, in coordination with F&A team.

- Contribute to the analysis of strategic performance and preparation of regional and operational strategic plans and reporting

- Ensure compliance with management directives and statutory regulations

- Assist with the development, streamlining and implementation of new policies, processes and procedures to meet business needs

- Maintain knowledge of industry changes and domestic trends

- Engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives

- Provide input into the annual budgeting process

- Analyze risks and proactive monitoring of internal and external risks

- Identify opportunities that are consistent with the strategy of the business

- Establish appropriate measurement techniques and reporting systems

- Develop operational strategies in anticipation of key business requirements e.g. the forecasting of vehicle / fleet & crew requirements, enhancement of service options etc.

Qualification & Experience :

- Graduate/ MBA with 15 to 18 years of experience in Operations preferably in Logistics / Courier industry.

Other Qualities :

- Strong stakeholder engagement skills and ability to influence senior leaders Ability to work in a fast paced and ever changing environment

- Experience in developing operational strategies and driving change to ensure successful outcomes

- Excellent in Negotiation & Communication Skills

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