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13/04 Shilpa
Manager - Talent Acquisition at Ola Electric

Views:1084 Applications:202 Rec. Actions:Recruiter Actions:5

Ola Electric - Senior Quality Manager - Warranty (8-15 yrs)

Bangalore Job Code: 27004

Job Summary :

This position belongs to Quality Assurance function at OLA Electric Mobility Private Limited. You will be responsible to handle field failure parts under warranty (for 4 Wheelers) and ensure effective analysis & countermeasure implementation in close working with cross functional teams from Engg., Manf., SCM, Design, QA. The ideal candidate should have a proven record of significant achievements in handling field failures in automobile industry (preferably in EV), and strong willingness to deliver results in fast paced dynamic environment.

Key Responsibilities :

- Achieve targets on K/1000 and CPU for (3MIS, 6MIS, 12MIS and 24MIS)

- Closely co-ordinate with Service team and handle the Warranty complaints / parts (3M, 6M, 12M and 24M)

- Verify electrical and mechanical parts failures in the Electric Vehicle

- Simulation of failure modes / Complaint received in field.

- Analysis on failed parts received under warranty.

- Coordination with Production, Engineering, Supplier Quality departments for product quality issues (Customer complaints) 

- Drive Quality issues to Root cause and countermeasures

- Corrective actions and improvements monitoring with different functions.

- Carryout the Root cause analysis for IQS issues and implement the product improvement actions as per the project time line

- Ensure smooth Warranty parts flow management inside warranty cell (Receipt to Scrap)

- Ensure 100% compliance to IATF 16949 QMS System on daily management activities

Must have skillsets :

- Hands on experience in 4W major OEMS in handling Warranty incidentology and failure analysis

- Extensive knowledge on part failure and analysis in automobile industry

- Conversant with EV part functions and failure analysis.

- People Management, Conflict Management.

- Hands on experience in Quality Problem Solving Tools like QC Story, 8D Problem Solving, FMEA etc.

- Hands on experience in MS office.

- Basic Knowledge in SAP.

- Conversant in tools like Knowledge on IATF16949 and ISO 9001:2015.

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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