Omaxe - Pocket Incharge - Facility Management (5-8 yrs)
Position Pocket Incharge (Facility Management of Residential estate of pocket)
Department : Facility Estate
Location : Chandigarh
Qualification : Dip. & B.Tech (Electrical, Civil & Mech.)
Experience : 5 - 10 Yrs (Must have Experience as a Facility Head at least for 2 Yrs)
Reporting To Zonal Head
Reported by : Entire team of facility Management of the Pocket
- Must be having good Communication skills in Hindi, English. Proficient in spoken Punjabi will be an added advantage.
- Must be having pleasing personality and go getter attitude to solve Customer probles
Responsibility Job Description :
- To look after entire Facility Management by Managing, Housekeeping, MEP Services, Fire Safety, DG Sets, Transformer, STP, Services, Gate Management, Horticulture & CAM.
1. Work Force Management :
- To look after over all Manpower deployment, Work Scheduling & Training of Manpower to Deliver quality Services.
2. Customer Relation :
- To understand customer queries and address their problems by deploying the designated staff to solve their problem on priority.
3. Electro Mechnical :
- To look after the maintenance of DG Set, transformer, Fire pump, Lift, fire Equipment- s, Electrical Panels, Electrical equipment, CCTV, Lighting equipment's, STP etc with proper history card periodical routine maintenance, break down maintenance & Preventive Maintenance.
4. Fire Safety :
- To look after overall fire & safety operation by ensuring fire evacuation plan, Fire Layout, mock Drill, Fire Equipment's Maintenance like hydrant, sprinklers, fire pumps, fire dictators etc.
5. Security :
- To deploy Manpower as per work Schedules, Oversee Security disciplines like inward outward register visitor Management, Security Discipline etc.
6. Horticulture :
- To guide the Horticulture executives, operators to work as per the Guidance & Drawings.
7. Electrical/Plumbing/Mechanical :
- To Manage a team electrician, plumbers STP operators and other electro Mechanical staff to work as per SOP
8. SOP :
- To discuss with the Zonal Heads and prepare SOP of different process.
9. Housekeeping :
- As a head of pocket, he should be responsible in Managing the Housekeeping of the estate with proper discipline & Time Limit.
10. Guest Complaint Management To review the logbook of Customer Complaints and deploy the Work force as per the priority.
- To ensure that the Customer issues are addressed in time.
11. MIS To Prepare weekly/Monthly MIS of the Pocket as above functional status.
12 CAM To Facilitate the collection of CAM charges from the residents as per the Guidence.
13 Inter Department Co-ordination To Co-ordinate with project,HO, Accounts to resolve the Customer complaints in time.
Company Profile :
Omaxe is a listed leading Real Estate company of the country having more than 40 projects spread out in 8 states/27 cities. Our diversified portfolio includes integrated townships, Group Housing colonies, Shopping Malls, Office Spaces and Hotels. Till date we have delivered more than 100 million sq ft of constructed area. For more details, please log on our website
Company Info : Websitehttp://.www.omaxe.com