Omeel Coils - Engineer - Technical Support (5-8 yrs)
Establishing the technical needs of the customer and suggesting appropriate products.
- Explaining complex technical information to customers in a way that is easily understandable.
- Following up with customers and resolving any issues that may arise.
- Keeping customers informed about new technological products.
- Compiling proposals and reports related to technical products.
- Ensuring that sales targets are consistently met.
- Reporting to management about sales made.
- Updating records of customer communications and contact information