1. Installation and Service of Displays (IFPD / Professional Displays / AV Products): Oversee the installation, maintenance, and repair of displays, ensuring timely and effective delivery that meets customer expectations.

2. Service Ticket Tracking: Oversee the tracking and management of service tickets, ensuring timely resolution and effective communication with customers.

3. Process Improvement: Analyze and improve installation and service processes, implementing efficient and effective workflows that enhance customer experience and reduce costs.

4. Team Management: Lead and manage a team of Installation and Service Engineers, providing guidance, training, and development opportunities to ensure exceptional performance.

5. Technical Expertise: Provide technical guidance and support to the team, staying up-to-date with the latest display technologies and trends.

6. Process Improvement: Analyze and improve installation and service processes, implementing efficient and effective workflows that enhance customer experience and reduce costs.

7. Budgeting and Cost Management: Manage budgets and costs associated with installation and service delivery, ensuring efficient use of resources and minimal waste.

8. Reporting and Analytics: Develop and track key performance indicators (KPIs) to measure installation and service performance, customer satisfaction, and team productivity.

9. Training and Development: Develop and implement training programs for the team, ensuring they have the necessary skills and knowledge to deliver exceptional service.

Requirements:

1. Education: Bachelor's degree in Electronics, Electrical Engineering, or a related field.

2. Experience: Minimum 8-10 years of experience in a leadership role, preferably in the display industry.

3. Technical Skills: Strong technical knowledge of display technologies, including LCD, LED, OLED, and interactive displays.

4. Leadership Skills: Proven leadership and management experience, with the ability to motivate and develop high-performing teams.

5. Communication Skills: Excellent communication and interpersonal skills, Also ability to speak multiple languages(Eg. Kannada, Hindi, Telugu, Tamil & Malayalam)

6. Analytical Skills: Strong analytical and problem-solving skills, with the ability to analyse data and make informed decisions.

Location - Bangalore

Only immediate joiner can preferable.

Please drop your resume 

Contact number - 9071000633

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