The Operations Manager plays a critical role in overseeing and managing the operational aspects of a digital printing company. They are responsible for ensuring smooth operations, addressing challenges, implementing strategies for growth and development, and optimizing efficiency. The Operations Manager should have strong problem-solving skills, decision-making abilities, and the ability to lead and develop a high-performing team.

Responsibilities:

1. Problem-solving :

- Identify and address obstacles and challenges that arise during operations, including issues related to employees, interdepartmental coordination, and B2B customer satisfaction.

- Ensure quality assurance measures are in place to meet customer demands and expectations.

- Implement pricing strategies and track sales, including purchase orders, to maintain control and accuracy.

2. Inventory Management :

- Establish and maintain strict control over inventory, tracking both incoming and outgoing materials.

- Monitor and report any instances of waste, investigating the causes and implementing corrective actions.

- Collaborate with the development team to address machine-related issues impacting inventory control.

3. Decision Making :

- Make timely and informed decisions to address operational issues, ensuring minimal delays.

- Utilize field experience and expertise to determine the best course of action for resolving challenges.

4. Development :

- Identify and implement strategies for company growth and development, such as expanding sales channels, upgrading machinery, and improving product offerings.

- Analyze existing data to make informed decisions regarding product development, cost management, and overseas sourcing.

- Explore opportunities to open new branches and expand the company's presence.

5. Reporting :

- Prepare comprehensive and professional reports on a daily and monthly basis.

- Communicate key insights and recommendations to management for continuous improvement.

6. Off-Season Planning :

- Develop a clear plan for the off-season period, including cost control and targeted sales strategies.

- Identify specific products or services that can be promoted during the off-season to increase sales.

Qualifications and Skills :

- Bachelor's degree in Business Administration, Operations Management, or a related field.

- Proven experience in operations management, preferably in the digital printing industry.

- Strong problem-solving and decision-making skills.

- Excellent leadership and team-building abilities.

- Analytical mindset and the ability to interpret data.

- Knowledge of inventory management principles.

- Candidates shall have the knowledge & understanding of a few machines like large format printing, Plotter, Roland machine, DTG OR DTF printing technology, Mug machine, etc.

Please Note - looking for candidates who are presently based in India & ready to relocate to Kuwait.

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