Business Support Manager at Snaphunt Pte. Ltd.
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Order Processing Analyst - Technology Startup (0-5 yrs)
Order Processing Analyst
- Remote working/Flexible Timings
- We are hiring for a technology startup facilitating real estate transactions.
- Review and validate order and sales contract information sources (order forms, agreements, POs, approvals) for completeness and accuracy in accordance with processing SLAs and booking policies.
- Ensure accuracy of booked orders regarding order, sales contract, and sales account data in the CRM/Workflow systems.
- Facilitate provisioning of new accounts and or services and work with Operations to investigate and resolve any provisioning issues.
- Provide operational support to sales and other teams with regard to the order lifecycle. - Collaborate with Sales and other internal teams (Finance, Legal, Operations) to resolve day-to-day issues, improve processes in order to exceed operational and performance goals.
- Ensure data maintenance and integrity by supporting ad hoc requests to reconcile and or update any order, sales contract, or sales account data discrepancies.
- Investigate, follow up, and provide creative solutions to resolve any errors or issues on orders with internal teams while balancing financial and legal compliances with customer needs, and implementing corrective actions.
- Candidate should be comfortable working in US Shift
- Candidate with good English communication skills
- Good Interpersonal Skills and Proactive
- Candidate should have a Laptop and a good internet connection.