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10/08 Vikas Chadha
Consultant at Works Consultancy

Views:122 Applications:6 Rec. Actions:Recruiter Actions:0

Process Analyst - Last Mile (3-6 yrs)

Pune Job Code: 32339

Roles and responsibility : 

Analyzing & auditing operations performance metrics

Preparing & publishing summary of critical performance metrics

Maintaining Ops performance reports and data

Analyzing ops complaint reports

Following up with ops team to resolve ops complaints and analyzing responses shared by them

Qualification : 

Should have experience of operations

Good knowledge of MS office

Should have very good analytic skills

Effective communication skills

MUST HAVES:

3+ years in Auditing, last-mile operations, customer escalations, performance metrics, reports, MIS & process operations.

Good comm skills

FMCG, retail and e-commerce, logistic domain

Ready for WFO in Pune

30 days notice period

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