Required : Project Coordinator - Telecom Infrastructure. (WFO)

Job Location : Pune (Hadapsar).

Preferred Local Candidates.

Experience : 3 Years.

Notice Period : Immediate or less than 15 days will be Preferred.

Job Description :

- The Project Coordinator is responsible for acting as the single point of contact and management for multiple client orders. Client responsibilities include on-going client interaction, timeline and critical task management, coordination across multiple groups and resources and resolving order related issues.

- The ideal candidate will possess excellent critical thinking skills, communicate well with all levels of personnel and be highly organized.

- Accountable for their client's overall customer satisfaction.

- Responsible for timely project completion, issue identification/resolution, and customer delivery.

- Ensures clients clearly understand status of project throughout all phases; including outstanding, pending and completed tasks.

- Meet the highest standards and minimize the customers attrition rate.

- Remote support for all customers inquiries and tickets.

- Performs daily project tracking including resource management, equipment tracking and workflow supervision of multiple projects.

- Collects and records documentation including customer set-up documents and implementation related information.

- Creates and executes project work plans and revises when appropriate to meet changing needs and requirements.

- Summarizes progress of project and prepares interim and project completion reports.

- Facilitates efficient and effective internal team and external customer meetings.

- Taking Follow-ups of outstanding payments of projects.

- Responsible to co-ordinate with accounts department for billing purpose.

- Perform troubleshooting and maintenance of telecommunication systems.

- Create routine project and progress reports.

- Adhere to a budget and expenditure plan. Monitor and approve payments and purchases. Set financial targets and measure progress towards goals.

- Provide high-level customer service to all staff and departments that you liaise with.

- Oversee operations to ensure user-satisfaction, project continuity, and internal consistency.

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