Business Support Manager at Snaphunt Pte. Ltd.
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Project Manager - Process Excellence (4-7 yrs)
Project Manager
- Regional Role
- Flexible working options
- A role that offers a breadth of learning opportunities
- Attractive Salary & Benefits
- Our client is a digital platform that provides security to the buyer's money, for a specific period of time over terms that are agreed upon by the buyer and seller mutually, and releasing the money to the seller once the deal is completed
The Job:
You will be responsible for:
- Contributing to and driving continuous process improvement initiatives to meet business needs.
- Establishing project plans, resources, budgets and time-frames, and assigning tasks.
- Gathering, analyzing, defining and formalizing business requirements and processes into project / system specifications.
- Identifying, tracking and communicating progress, milestones, deliverables, risks and issues.
- Preparing project feasibility studies, cost-benefit analysis and proposals and obtain required approvals from IT management and project sponsors.
- Setting the project scope, timelines and budget as well as resource planning and activities scheduling.
- Managing the team's performance of project tasks and providing technical advice and guidance.
- Analyzing risks and mitigating these in order to ensure that the project is delivered in a timely and cost-effective manner.
- Ensuring the project is in compliance with internal guidelines as well as regulatory standards and requirements.
- Drive initiatives to improve efficiency and streamline processes for the retail bank.
- Working closely with internal stakeholders to continuously improve service levels.
- Providing operational support for the smooth implementation of new products and services.
- Working closely with risk and the internal audit teams to ensure that the necessary controls are in place.
- Ensuring operations are in compliance with internal policies and regulatory requirements.
- Ensuring compliance to Good Manufacturing Practices (GMP).
- Improving customer satisfaction by providing accurate and value-added responses to customer concerns and issues in a timely manner.
Ideal Candidate:
- You have at least 4 years experience including solid experience in a similar role within Financial Services, IT and Internet.
- You have good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
- You have solid experience in a regional role ideally including experience covering India.
- You possess excellent communication and influencing skills, are organised and able to multi-task effectively.
- You are a strong networker & relationship builder
- You are highly goal driven and work well in fast paced environments
- You possess strong analytical skills and are comfortable dealing with numerical data
- You are willing to undertake 30-60% travel.