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16/12 Ashwini Sarnobat
Senior HR Recruiter at Shivoham Infotech

Views:490 Applications:57 Rec. Actions:Recruiter Actions:0

Quality Manager - Retail (5-10 yrs)

Mumbai Job Code: 21876

Key Result Areas :

1. Economic Sustainability

2. Sustainable Business Growth

3. Sustainable Quality Excellence - Quality Control to Quality Assurance

Job Description :

1. Augment Product Test Laboratory facilities to test products to International Standards.

2. Improve product designs based on product test results.

3. Obtain & Sustain Product & Process Certifications.

4. Create Quality Plans and Inspect Products based on approved Quality Plans

5. Audit suppliers based on Quality Plans and seek improvements at supplier's end.

6. Train TPI Agency on Quality Plans, Sampling plans, Inspection methods and Inspection reports.

7. CAPAs on sourced products based on customer complaints and warranty claims.

8. Calculate Sourced Products ppm and continuously improve COPQ.

9. Gross Cross Functional team working to evaluate new suppliers; test and approve new products for on-time launches.

10. Proactively improve product quality by seeking feedback from Dealers, Retailers, Institutional customers and end users.

11. Provide trainings to suppliers on Quality Management; use of quality improvement tools.

12. Drive kaizen culture; safety culture; Improve environmental performance.

13. Continuously improve daily work management and Business excellence practices and processes for sustained superior results.

14. Compliance to IMS procedures, IMS Audits, OFI closures.

15. Maintenance and upkeep of appropriate Quality records.


Essential : Degree in Mechanical or Production Engineering


Essential : 5 years of relevant work experience

Preferred : Relevant work experience in quality


Behavioural Competencies :

1. Analytical ability.

2. Communication & Interpersonal skills.

3. Leadership and Driving change.

Functional competencies :

1. Knowledge of IMS, Best Practices in Quality Control & Assurance, Manufacturing processes & Systems

2. Conversant in use of Problem solving methodology and QC tools.

3. Conversant on working in Infor LN.

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