HR at Renovision Automation services Pvt Ldt
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RASPL - Executive - IT Hardware Support (3-10 yrs)
Work location : Industrial Park, Village- Rajoda, Tal- Bavla Dist, Ahmedabad- 382220
Key skills required for the job are :
Candidate should have working exposure : -
- Good knowledge and troubleshooting skill of IT hardware like Desktop, Laptop, Printer, Telephone,
- Scanner, CCTV and familiar with their Operating System
- Good Knowledge of Mail client like Microsoft outlook, Gmail
- Hand of working exposure on Active Directory & trust relationship error, Domain joining issue.
- Familiar with IT networks like Lan, Media, ILL, Wireless, ISP, DNS, DHCP, Switch, Firewall, Mux etc.
- Familiar with CCTV and UPS systems
- Installing and configuring licensed software and open software
- Provides advice and guidance to colleagues regarding incidents.
- Ensure that work is carried out within agreed service levels and in accordance with department guidelines.
- Explain and document technical issues in a clear way to clients.
- Identifying issues, repairing problems, Updating systems
- Installing new and upgraded hardware and software.
- Inventory Skill
- Walk customer's desk for installing applications and computer peripherals and familiar with remote tool as well.
- Ask targeted questions to diagnose problems.
- Direct unresolved issues to the next level of support personnel
- Follow up with clients to ensure their systems are functional.
- Help create technical documentation and manuals.
Requirement Checks :
- Good Communication Skills
- Proactive in approach
- 3-9 Years of similar work experience
- Nearby located from warehouse location or if not, then should have own conveyance.
- Understanding on Regional Language will be referred.
- Male candidate and field experience are referred.
- Should have a Graduate degree.
- Ready to extend shift on demand.
- Interpersonal Problem Solving
- Good Team Player