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15/04 Geetanjali
HR at Renovision Automation services Pvt Ldt

Views:146 Applications:1 Rec. Actions:Recruiter Actions:0

RASPL - Executive - IT Hardware Support (3-10 yrs)

Gujarat/Ahemdabad Job Code: 31160

Work location : Industrial Park, Village- Rajoda, Tal- Bavla Dist, Ahmedabad- 382220

Key skills required for the job are :

Candidate should have working exposure : -

- Good knowledge and troubleshooting skill of IT hardware like Desktop, Laptop, Printer, Telephone,

- Scanner, CCTV and familiar with their Operating System

- Good Knowledge of Mail client like Microsoft outlook, Gmail

- Hand of working exposure on Active Directory & trust relationship error, Domain joining issue.

- Familiar with IT networks like Lan, Media, ILL, Wireless, ISP, DNS, DHCP, Switch, Firewall, Mux etc.

- Familiar with CCTV and UPS systems

- Installing and configuring licensed software and open software

- Provides advice and guidance to colleagues regarding incidents.

- Ensure that work is carried out within agreed service levels and in accordance with department guidelines.

- Explain and document technical issues in a clear way to clients.

- Identifying issues, repairing problems, Updating systems

- Installing new and upgraded hardware and software.

- Inventory Skill

- Walk customer's desk for installing applications and computer peripherals and familiar with remote tool as well.

- Ask targeted questions to diagnose problems.

- Direct unresolved issues to the next level of support personnel

- Follow up with clients to ensure their systems are functional.

- Help create technical documentation and manuals.

Requirement Checks :

- Good Communication Skills

- Proactive in approach

- 3-9 Years of similar work experience

- Nearby located from warehouse location or if not, then should have own conveyance.

- Understanding on Regional Language will be referred.

- Male candidate and field experience are referred.

- Should have a Graduate degree.

- Ready to extend shift on demand.

- Interpersonal Problem Solving

- Good Team Player

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