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10/08 HR
Director at SS Consultancy Services

Views:190 Applications:15 Rec. Actions:Recruiter Actions:5

Regional Customer Adviser - Refining/Petrochemical (6-10 yrs)

Navi Mumbai Job Code: 29009

A Day in The Life Typically Includes :

- Manage a select group of customers- accounts.

- Regularly visit plant sites to inspect equipment and make recommendations.

- Identifying decision makers for company products and services in the plants

- Building / maintaining long term relationships with clients.

- Provide exceptional customer service.

- Use Company cell phone to respond to customer in a timely manner.

- Educate our customers on safe practices, preventative maintenance and provide operational guidance which in turn leads to the discovery of opportunities.

- Anticipate customer needs and making yourself available to assist with those needs.

- Fulfill customer requirements effectively and efficiently compared to their next best alternative.

- Seeking out and share innovative ideas to grow the aftermarket business within your region.


- Conduct company product surveys

What You Will Need:

- Minimum of 6 - 10 years of relevant industrial site experience serving in the Refining / Petrochemical / Power / Boiler / Heating plant

- Experience in combustion equipment

- Excellent communication and report writing skills.

- Well organized and able to work independently.

- Strong adherence for safety and demonstrated safe work habits.

What Will Put You Ahead?

- Chemical or Mechanical or Electrical Engineering degree / Diploma

- Strong proficiency in English language and strong report writing skills.

- Proficiency in a regional language is a must.

- Technical proficiency to understand process engineering, ability to read mechanical and electrical engineering drawings, process flow diagrams and P&ID.

- Basic understanding of electrical and instrumentation systems

- Refinery & Chemical background a plus.

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