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30/09 Mayank Gattani
HR Manager at SMG InfoTech Consultancy services

Views:75 Applications:18 Rec. Actions:Recruiter Actions:3

Regional Service Manager/Service Head (12-20 yrs)

MP Job Code: 29451

Roles & Responsibilities :

- Develop, Plan and execute the Service Strategy for all Service contracts

- Be accountable for the commercial performance of the Service Division.

- Liaisoning with Government Officials/ Clients for resolving any issues/complaints which are escalated by them to the organization

- Ensure excellent Client's service and maintain strong relationships with them.

- Planning and scheduling of project activities to maximize efficiency and efficient utilization of resources.

- Managing all project activities to meet schedule & deadlines.

- Supervising Maintenance projects of Roof Mounted AC Package Unit (RMPU) and monitoring service teams, to ensure service issues are resolved and that any site issues are promptly acted upon

- Interface with service teams to ensure all spares, service and warranty issues are actively handled in an appropriate and professional manner

- Responsible for Techno - Commercial activities of Contracts/Projects assigned

- To suggest any change, Modification, Renovation required for cost saving, increase in productivity & revenue.

Required Skills :

- Must have experience in Roof Mounted AC Package Unit (RMPU) or other Railway maintenance projects

- Good Team Handling Skills

- Working with Government Contractors & Liaisoning is must

- Analytical Skill

- Confident & Quick response, Pro-active in nature

- Good communication, interpersonal skills & presentation skills

Education : B.Tech/B.E. - Electrical, Electronics/Telecommunication, Mechanical

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