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09/01 Anand Mahori
Proprietor at Vision HR Services Pvt Ltd

Views:166 Applications:15 Rec. Actions:Recruiter Actions:0

Senior Service Engineer - Pumps (5-10 yrs)

Bangalore Job Code: 22109

Job Description :


- Responsible for attending & closing warranty complain as per service policy.

- Spare management

- To take overall action for Erection & Commissioning.

- Doing Energy Audit & submit the report as per customer requirement.

- Managing AMC, generate invoice & got revenue for the same.

- To provide service as per the contract and SLA to achieve customer delight / satisfaction, KPI and P&L

- Reducing complaints by implanting Preventive Maintenance plan as per the contract

- Keeping focus on ASP/ billing (AMC/SME)

- Generating business through Service, Spares, Retrofit & AMC

- Failure Analysis RCA

- Preparing report and sharing with internal and External

- Regular training of service engineers.

- Monitoring of productivity and performance of Field Technicians

- Reduction of cost by control on all reimbursements and customer Complaints

Minimum professional and educational background desired (include years of experience) :

- Degree in Mechanical Engineering with 5 years in Pump Engineering industries.

OR Diploma in Mechanical Engineering with experience of 8-10 years in above industries

Candidates must be from Pump Servicing, Erection Commissioning background.

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