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07/01 Minati
HR at Synergy

Views:184 Applications:21 Rec. Actions:Recruiter Actions:0

Service Engineer - Industrial Product (2-5 yrs)

Telangana Job Code: 22077

Job Purpose :

- Responsible for handling after-sales & spares sales functions for the assigned customers

Job Responsibilities :

- Testing, installation, erection, commissioning, and maintenance of Lubrication products / systems.

- Perform Servicing / Overhauling/Trouble shooting of Lubrication components at sites.

- Resolve customer complaints within two working days from the receipt of complaints

- Provide inputs to engineering team to build as-built drawings.

- Responsible for generating Spares & Service inquiry and achieve assigned targets to meet the KPI.

- Responsible for Daily/Weekly/Monthly Reports.

- Co-ordinate with cross functional group/department to fix any issues related to delivery, enquiry and installation process.

- Ensure Payment Collection of customers

- Promote System/Retro-fitment orders.

- Conduct Health Audit of Lubrication systems, Track warranty & Non-Warranty systems of assigned areas & share reports.

- Periodic Inspection of Warranty Systems.

- Provide feedback to regional manager on upcoming projects in the assigned area.

Candidate Profile :

- Bachelor's in Mechanical Engineering from premier institutes.

- Minimum 2 - 3 years of experience in testing, E&C, Servicing and Repair.

- Experience in handling testing, installation, commissioning and troubleshooting of Hydraulics products.

- Good technical knowledge esp. of hydraulic / pneumatic/ lubrication systems.

- Able to work alone with minimal supervision or support.

- Willingness to travel and long stay at site.

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