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02/03 Hemalatha
Operations Manager at Careergraph Consultancy

Views:236 Applications:20 Rec. Actions:Recruiter Actions:0

Service Engineer - Printing/Packaging Machinery (2-5 yrs)

Hyderabad Job Code: 22828

Responsibilities :


- Attending service calls within 24 hrs.


- Customer relationship management - provide speedy and efficient services, build up a rapport with customers

- Product improvement - give the recommended inputs about the product which help our team to develop a more efficient and cost effective product.

- Ensure training of the operator for the new product and OEM team on regular time interval.

- Ensure collection of the service payment on time.

- Take initiative to explain the customer about our product benefit during their service or installation visit.

- Ensure to submit planner, customer and market reports on a weekly basis.

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