Managing Partner at STS Shivaanya Talent Solutions LLP
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Service Engineer/Technician - Printing Solutions (1-5 yrs)
1.0 Key tasks/ Responsibilities:
1.1 Study of different type of packaging machines and site readiness for printer installation.
1.2 Conduct onsite (online) printer trial.
1.3 On- site services such as Installation & Maintenance of Printing products to ensure maximum up-time and customer satisfaction
1.4 Meet service & spares budget for assigned geographical territory
2.0 Core competencies
2.1 Speaking/writing fluently in English
2.2 Proven ability to deliver customer satisfaction
2.3 Showing enthusiasm and commitment
2.4 Making a strong a positive impression
2.5 Consistently delivering work that exceed expectations
3.0 Desired competencies:
3.1 Strong problem solving skill
3.2 Adaptable, maintaining effectiveness despite significant changes in working environment
4.0 Education
4.1 Graduation: Degree in Engineering with at least 60% marks from reputed college.
5.0 Experience:
5.1 Maximum 2-4 years of experience in on site service and customer support of capital goods relating to industrial packaging automation
5.2 Job requires travelling to manufacturing facilities of customers.
6.0 Pre-requisites
6.1 Sound health is mandatory
6.2 Should have own vehicle that can be used for business travel purpose