Service Head - Heavy Construction Equipment Manufacturing Firm (13-20 yrs)
Company : Heavy Construction Equipment Manufacturing Company
Position : Service Head
Location : Anand
Job Role :
- Develop and implement service strategies to optimize efficiency and enhance customer satisfaction.
- Oversee all service activities, including maintenance, repairs, installations, and upgrades, to ensure timely and effective delivery.
- Ensure compliance with safety standards and regulations in all service operations.
- Team Leadership and Development
- Address customer inquiries, concerns, and complaints in a prompt and professional manner to ensure high levels of customer satisfaction and loyalty.
- Collaborate with sales and marketing teams to identify opportunities for upselling service contracts, aftermarket products, and additional services.
- Identify opportunities for process optimization, cost reduction, and efficiency improvements in service operations.
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
