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09/02 Dhwani
Recruiter at Naman Staffing

Views:106 Applications:7 Rec. Actions:Recruiter Actions:0

Service Head - Heavy Construction Equipment Manufacturing Firm (13-20 yrs)

Gujarat/Anand Job Code: 39352

Company : Heavy Construction Equipment Manufacturing Company

Position : Service Head

Location : Anand

Job Role :

- Develop and implement service strategies to optimize efficiency and enhance customer satisfaction.

- Oversee all service activities, including maintenance, repairs, installations, and upgrades, to ensure timely and effective delivery.

- Ensure compliance with safety standards and regulations in all service operations.

- Team Leadership and Development

- Address customer inquiries, concerns, and complaints in a prompt and professional manner to ensure high levels of customer satisfaction and loyalty.

- Collaborate with sales and marketing teams to identify opportunities for upselling service contracts, aftermarket products, and additional services.

- Identify opportunities for process optimization, cost reduction, and efficiency improvements in service operations.

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