After 10 years, it's time to say goodbye - engineeristic.com will be closing on April 30.

After 10 years, engineeristic.com will be going offline on April 30, 2026. You can continue to browse available job listings until then. We hope engineeristic.com added value to your career in some way, and we're rooting for your continued success ahead. Thank you for being part of our community.

engineeristic

.com

engineeristic
Recruiter Logo
Now Apply on the Go!
Download engineeristic Jobseeker App and get a seamless experience for your job-hunting
17/09 Suvita
Manager at People Konnect

Views:306 Applications:27 Rec. Actions:Recruiter Actions:1

Service Operations Expert - Consumer Durable Domain (3-15 yrs)

Gurgaon/Gurugram Job Code: 20711

PURPOSE: Responsible for Service Operations of Modern Trade and Ecommerce

ESSENTIAL DUTIES AND RESPONSIBILITIES:

- Responsible for managing service expectations of Modern Trade and Ecommerce

- Responsible for follow - ups and tracking for installation or Service calls planning for same accounts

- Responsible for coordination with various branches for defective management in case of key TPs

- Manage Reliance Service Account - Defective spares/ ARA/ DMIR approval and reconciliations

- Responsible for complete service coordination for IKEA brand

- Responsible for service execution/ monthly claim settlement and invoicing for rental business vendors

- Managing 5 star ratings and reviews

- Custsat initiatives - Field related

- Driving Service KPIs / WISE with regions and branches

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

Add a note
Something suspicious? Report this job posting.