Support Executive - Order Management (3-5 yrs)
Eligibility: Minimum of 3+ years of experience in a similar domain ideally in a Manufacturing or Logistics company SAP SD, Experience is a must
- Good communication skills in English, both oral and written are a must.
- Candidates must live in the Pimpri Chinchwad, Baner, Wakad area as the company does not offer transportation.
- Working directly with customers to take their orders via EDI, Service Cloud, customer portals or D-Portal, entering / releasing orders in SAP
- Communicating with Inside Sales Support on credit/ overdue blocks in the open orders
- Confirming orders in SAP and communicating with Customers and Order Management on a plant level
- Ensuring an optimum exchange of information within the sales teams and with the internal interfaces
- Informing customers about quantity deviations, shipping dates or possible delays
- Collecting the set of export documents and sending them to the customer
- Managing inventory: MTS (exception customer) and MTO (caused by sales)
- Monitoring overdue orders and GI Backlog
- Documenting efficient and effective processes in the company's internal IT systems
This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.
