Technical Support Engineer (2-5 yrs)
Required Qualifications:
- Freshers or 2+ years technical support, technical consulting experience, or information technology experience
- OR bachelor's degree in computer science, Information Technology (IT), or related field.
- Experience in one or more of these areas desirable
- Microsoft Dynamics 365 CE / Power Platform Experience or a Developer focused background would be beneficial but not essential.
- Having knowledge of other Microsoft stack technologies would be appropriate instead (such as SQL Server, IIS, ADFS, Exchange, Visual Studio).
- Exhibit analysis, problem resolution, judgement and decision-making skills in order to assist customer with their technical issue. Experience of support professional in IT field or IT technical Consultant will be bonus point.
Language Qualification
- English Language: confident in reading, writing and speaking.
- Mandarin Language(optional): fluent in reading, writing and speaking. This is not mandatory. it is plus as the engineers will be supporting APAC region.
- Ability to meet Microsoft, customer and / or government security screening requirements are required for this role.
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