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23/08 Madhu A
Director at S.A.W IT Services Pvt Ltd

Views:295 Applications:17 Rec. Actions:Recruiter Actions:2

Technical Support Engineer (3-5 yrs)

Mumbai Job Code: 20341

Location : Mumbai

Experience : 3 - 5 Years

Function : Administrative

Job Description :

Responsibilities :

- Part of the Customer Support team and be able to respond to trade-related queries.

- Monitoring trades, Open Position, Margin Calls, Losses, Settlement.

- Perform day-to-day operation duties of trade settlement in an accurate and efficient manner, including confirmation, payment and accounting for spot, margin and derivatives trading.

- Handle pre-settlement/settlement exception cases and investigations.

- Participate in new product or system upgrade projects, including assisting in workflow design or testing as required based on the market knowledge that you have.

- Participate in work procedure improvement exercises as required

- Maintain customer relationships and be able to manage customer's issues.

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