Director at S.A.W IT Services Pvt Ltd
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Technical Support Engineer (3-5 yrs)
Location : Mumbai
Experience : 3 - 5 Years
Function : Administrative
Job Description :
- Part of the Customer Support team and be able to respond to trade-related queries.
- Monitoring trades, Open Position, Margin Calls, Losses, Settlement.
- Perform day-to-day operation duties of trade settlement in an accurate and efficient manner, including confirmation, payment and accounting for spot, margin and derivatives trading.
- Handle pre-settlement/settlement exception cases and investigations.
- Participate in new product or system upgrade projects, including assisting in workflow design or testing as required based on the market knowledge that you have.
- Participate in work procedure improvement exercises as required
- Maintain customer relationships and be able to manage customer's issues.