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09/10 Aasim Ali
HR at Escrever Solutions

Views:341 Applications:11 Rec. Actions:Recruiter Actions:1

Water Purifier Technician (0-2 yrs)

Chennai Job Code: 25039

Role : Water Purifier Technician - Chennai

Location : CHENNAI (Velachery, Anna Nagar, Choolaimedu, Ramapuram, Mangadu)

Education : Under Graduation mandatory, 10th Pass with ITI, Diploma in EEE, ECE

Age : 19 - 32 yrs

Gender : Male mandatory

Ownership : Android Phone

Job Description :

- Maintaining 6 Calls / Visits Per Day Productivity

- 85% Attendance to be maintained per month

- Attend Customer Service Request [Complaint] [minimum 85% to be completed by same day]

- Documentation of all activities on the field as per the company process

- To raise the bill as per MRP of spares and ensure the payment collected from customers are submitted to BP same day

- Renew Annual Maintenance Contract from In-Warranty & In Contract customer 30 days prior to the end date of Warranty/ Contract

- Follow up with a customer who has not renewed Annual Maintenance Contract (AMC) and renew the same and update feedback in case AMC is not taken

- Update customer feedback in mobile app. or in SRAF / History card as the case applicable

- Update customer contact details like mobile, Email IDs and validate existing mobile number on every transaction with the customer

- To complete the activity in Mobile after job completion. For spares requirement also, Technician has to raise indent

- Report to BP office in the evening and submit tool kit with spares and documents to BP including defective spares

- Drop door lock card at the door in case if the customer is not at home during any visit

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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