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16/01 Surbhi Gupta
HR Manager at Zefo

Views:245 Applications:31 Rec. Actions:Recruiter Actions:0

Zefo - Service Manager - Mobiles (8-12 yrs)

Bangalore Job Code: 9712

1. Achieves teams production targets while maintaining the required repair quality standards

2. Performs and can guide team on all repairs, rework, test and documentation on steps necessary to proceed

3. Troubleshoots to the component level and report all failures.

4. Responsible for training and optimizing team on fault finding, repair, service and installation of mechanical equipment.

5. Experience in refurbishing mobile phones, wireless devices and other related models/equipment all major brands.

6. Knowledge on sourcing of all refurbishment tool, components and accessories

7. Repair knowledge to include: Hardware level L1, L2, L3, L4

8. Handles customer requests for technical assistance and manpower management in order to build great customer experience

9. Drive its team to adhere to the set SOP and quality policies

10. Keep pace with the dynamically changing technology landscape in mobile phone industry

11.Degree in Electronics Technology or equivalent. Masters Desirable

12. Proficient in MS Office

This job opening was posted long time back. It may not be active. Nor was it removed by the recruiter. Please use your discretion.

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